Falcon Direct - We keep you connected

All too often, communications users become frustrated when they find that a manufacturer' warranty is not a substitute for efficient service. There are all kinds of manufacturer's warranties. Some are simple and hassle free. Others can be a nightmare! We try to select companies who are really interested in taking care of our customers. Most require return of a defective product to a regional or national depot.

Most require that you pay shipping to the repair depot. Many offer warranty extensions of up to five years at reasonable cost. A very few offer quick turnaround. Most don't, which is why we recommend purchasing spares, or better yet, using our TimeShare Service. Additional warranty information on our most popular manufacturers is available at www.info4u.us/warranty.pdf. If you would like more information on available service plans, please visit our service home page at www.UltraCarePlus.com.

We recognize our responsibility to serve those